Privacy Policy

EFFECTIVE UPON 13 DECEMBER 2022 

At Empowered Practices (Pty) Ltd (Registration number 2019/404609/07) we respect the privacy of your personal information. The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information). 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Audience

This policy applies to you if you are:

• a visitor to our website; or
• a client who has used our services
• a potential client who has enquired about our services

Personal information

Personal information includes:

• Certain information that we collect automatically when you visit our website;
• Optional information that you provide to us voluntarily (see below);

We may collect and/or process include your:

• Identifying information – such as your name
• Contact information – such as your phone number or email address. 

Changes

We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website and our services. If you continue to use the website or our services following notification of a change to the terms, the changed terms will apply to you, and you will be deemed to have accepted those updated terms.

Collection

On request
When you request our services, you will be asked to provide us with additional information on a voluntary basis. This includes:

· your first and last name;

· your contact number;

· your email address.

We use Quicket as a service provider for the purchasing of some of our services. Please see their privacy policy - https://help.quicket.com/portal/en/kb/articles/privacy-policy

From browser
We automatically receive and record Internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information).  Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. 

Third party cookies

Some of our business partners use their own cookies or widgets on our website. We have no access to or control over them. Information collected by any of those cookies or widgets is governed by the privacy policy of the company that created it, and not by us.

Optional details
You may also provide additional information to us on a voluntary basis (optional information). This includes content you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, or order certain additional services.

Purpose for collection
We may use or process any services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.

We collect and process your personal information for various purposes, including:

• Marketing purposes – such as pursuing lawful related marketing activities;
• Business purposes – such as internal audit, accounting, business planning, and joint ventures,      disposals of business, or other proposed and actual transactions; and
• Legal purposes – such as handling claims or complying with regulations.

Disclosure

Regulators
We may disclose your personal information as required by law or governmental audit.

Law enforcement
We may disclose personal information if required:

• by a subpoena or court order;
• to comply with any law;
• to protect the safety of any individual or the general public; and
• to prevent violation of our customer relationship terms.

No selling
We will not sell personal information.
No personal information will be disclosed to anyone except as provided in this privacy policy.

Marketing purposes
We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.

Employees
We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, logistics, accounting, audit, information technology, or other personnel.

Email Marketing
We use GoDaddy to send out emails about upcoming events. Every email has an unsubscribe link so you can opt-out at any time. Read GoDaddy’s Privacy Policy for more information. https://www.godaddy.com/en-za/legal/agreements/privacy-policy?target=_blank